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Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 10334
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
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We are working on a customers rv and can not figure out

Customer Question

we are working on a customers rv and can not figure out whats going on
JA: What's the make/model/year of your RV?
Customer: I m finding the workorder now sorry
JA: What is the model/year of your RV?
Customer: it is a 08 access vin 1fdxe45s48da54242
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: Slide out does not operate hit the button and the motors turn on for a sec and then stops it does this out and in. only moves like and inch We have even replaced the control board and it still does it
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: we have tested both motors and they are good. not sure on miles or transmision not to be rude but what does that have to do with the slideout
JA: Anything else you want the mechanic to know before I connect you?
Customer: I think that is it thanks
Submitted: 1 month ago.
Category: RV
Expert:  Randall replied 1 month ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 1 month ago.

Is the RV plugged into shore power? Did you check the viability of the batteries to be sure they aren't failing? Most slideouts that do this have battery issues. Do that first and load test them and get back to me if we need to dig deeper into this. All follow ups are included in our fee.

Customer: replied 1 month ago.
What fee and yes we have tested all batteries and also tried with shore power and battery does the same thing
Expert:  Randall replied 1 month ago.

I notice you said "battery" and most RVs with slide outs need at least 2 batteries to perform well. Did you test the converter or inverter/charger to be sure that it was putting out the proper voltage? That should be 13.7 VDC and you might want to check or replace the shortstop breaker on that circuit as it sounds like it may be opening up under load from excess heat in the circuit.

Expert:  Randall replied 1 month ago.

Not sure about the "fee" portion of that response........