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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Is the motor making any noise at all? Are you plugged into shore power or not? What is the make and model of your RV?
Is it possible somebody turned off the batteries? Emergency brake set?
They may be good, but are they turned on? Do you have a small digital multimeter for some testing? That would be the quickest way to track this down.
Just checking back in to see if you were able to resolve this issue or do you still need some assistance on this?