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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
What is the make and model of the fridge? And do you have a small digital multimeter for some testing? About $20 or so at most hardware stores and easy to use. That would be the quickest way to track this problem down.
Just checking back in to see if perhaps you missed my earlier response to your question or were you able to get this resolved? If you still need some assistance on this please get back to me. Thanks!