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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Was this the "converter" or do you actually have an inverter here? Are you plugged into shore power? Any adapters being used on the shore cord? And please give me the make of your load center where all the fuses and breakers are. Get back to me with this information and I can help you resolve this.
What is the make and model of the new inverter?
I don't want to do a phone chat yet until I know exactly what you have here.
I can once I know what you have and you should have a small digital multimeter handy for some testing.
What is the make and model of the new inverter that was installed?
That would have nothing to do with the microwave or the washer/dryer working. Did he check the service breakers to be sure they are not tripped? Turn them off and then back on again.
Yes, I see that...........and can call as soon as Customer Service tells me I can proceed.
Have him check the AC output on each of the service breakers and be sure that they are all putting out good AC voltage. Double check the polarity of the wiring on the converter to be sure it wasn't wired up backward and blew the fuses on it. If all that checks out, find the GFCI circuit that supplies power to those circuits that are not working. There are at least two. One in the kitchen area and one in the bathroom area. There may be a third one and at least one of those circuits affected are going to have the controlling GFCI outlet. He can test that to be sure it hasn't failed, especially if it won't reset.
Have him check the batteries and be sure they are correctly wired on the polarity. If those were hooked up wrong, that could be affecting the converter. The fridge won't work without good 12 VDC power to the control board.
Check every outlet and especially those that aren't working. One of them has to be the GFCI outlet. The microwave is for sure. It might be on the fridge circuit and that would be outside on the rear of the fridge.
I can't until Customer Service clears lets me know and I can.........
I am adding a link to Customer Care info for you.......http://ww2.justanswer.com/help
That number is(###) ###-####/p>
If he can't find the GFCI that controls these there isn't much I can do over the phone.
As an electrician he should know how to track this down. Not much I can share with him on that.
Just checking back in to see if he was able to locate that GFCI outlet?
Did he check to see if there was power out of it and then check each outlet to see if there was power in or out of them? There may be a J-box close by that feeds them and perhaps there is a loose connection there.
He might just want to replace that GFCI breaker anyway. He should know that testing with a meter isn't always conclusive as they can open up under any load applied.
You are most welcome! Thank you for bringing your question to Just Answer. Please get back to me if he needs more help on this.