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gene
gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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Dometic Refrigerator RML 8555 S/N 42800076, Coachman, Prism

Customer Question

Dometic Refrigerator RML 8555 S/N 42800076
JA: What's the make/model/year of your RV?
Customer: Coachman, Prism 2014 Recent 12,000 mile trip frozen items put in freezer frozen did not stay frozen. Late in the trip the freezer door hinge broke We did not think the ref did a very good job of keeping items cold in the main comp. of ref. We have it set on 4 of 5 coldest settings
JA: What is the model of your '14 RV?
Customer: Prism 24G
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: If I received a new freezer door hinge I could fix that myself. I am not equipped to do any ref. work.
JA: Anything else you want the mechanic to know before I connect you?
Customer: That's pretty much it. Thanks
Submitted: 2 months ago.
Category: RV
Expert:  Randall replied 2 months ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 2 months ago.

Does it make any difference which model you are using it on? And which side of the freezer door is the hinge from?

Expert:  Randall replied 2 months ago.

Just checking back in to see if you were able to resolve this issue or not? If you still need some additional input from me please let me know. Thanks!