Have RV Questions? Ask an RV Mechanic Online.
Hi my name is Robert.....
IF the motor is running that means it is getting voltage and it should be going in for you, from what you describe you have a bad motor. Sometimes what you can do is push in on the awning arms and then zip tie the awning arms so they do not come out, it would take about 6 zip ties on each arm. Also depending on the awning you might be able to manually run the room in, click HERE and see page 8 and see if that looks like your awning. IF it will not run in manually you might have to pin the roller tube on the other side, remove the motor and then let the awning come in after pulling the pin on the roller tube.... IF you have more questions or concerns please feel free to contact me..... Robert