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Sounds like it is ready for a new cloth among other things, but the best way to get this tracking straight again is to take it loose in the track on the RV and slide to one way or the other and check it so you get it rolling up straight and then put the screws back in that secure it there. A new cloths is about $250 and not that hard to install. Hope that proves helpful here. Please get back to me if you need more as all follow ups are included in our fee.