How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randall Your Own Question
Randall, RVIA Certification
Category: RV
Satisfied Customers: 10278
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
Type Your RV Question Here...
Randall is online now
A new question is answered every 9 seconds

Model 377FLIK has a dual AC unit and it is currently not

Customer Question

Model 377FLIK has a dual AC unit and it is currently not working at all....on our first camping trip we received an "E 1" error was supposedly corrected through our manufacturer's warranty at a local dealer, but today during our (only) second camping trip, our AC completely stopped...we cannot even turn on the panel. Please help....please.
Submitted: 1 month ago.
Category: RV
Expert:  Chris (aka-Moose) replied 1 month ago.

Welcome, I'm Chris (aka Moose) I prefer to work when others don't, I am here around lunch and after dinner till after midnight.

Sometimes a reset is whats needed. Disconnect the plug from the breaker outside and disconnect the negative battery cable from the RV battery. Turn off all breakers. 20 minutes later reconnect the battery. Plug in outside. Turn all the breakers on one by one. Try this and let me know the results.

This is my 1st answer, but does not have to be my only answer. You the website and myself expect you to have a ~~~5 STAR EXCELLENT~~~ experience with my help. Please let me know if you are pleased by selecting a star rating above or by replying and saying your pleased. Not rating or rating 1-2 stars does not benefit you nor me in any way. Follow up and reply as often and when needed, there is no extra charge to do so.

Thanks Moose.

Customer: replied 1 month ago.
Thank you, ***** ***** did not work....originally when we took it in to get fixed, they said it was fixed and it was due to a corroded wire that was causing a communication error....two days later, our second camping trip stopped working about 5 hours in...
Expert:  Chris (aka-Moose) replied 1 month ago.

It still is a communication error between the thermostat and AC unit(s) I do not like this electronic thermostat, I like the manual ones, they fail less. I do not believe I am going to be able to help you diagnose this at an RV site. I will opt out and see if another feels like they can get you running. Your post will be placed back on the board open for all to see. I doubt anyone will respond at this time of the night though. Best of luck.

Expert:  Randall replied 1 month ago.

Is this a Dometic Single Zone thermostat? And do you have a small digital multimeter for some testing? That would be the quickest way to track this down. About $20 or so at most hardware stores and easy to use. Model of your A/C would be helpful as well.

Related RV Questions