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What is the thermostat you have here? You are talking about the heat pump and not the furnace?
Is this a 5 button Comfort Control or the older 4 button model?
That would do it! Thanks for getting back to me though........be safe!
I am adding a link to a Dometic 5 Button Comfort Control trouble shooting guide for you in case you have an issue again. Print it out so you have it..........good stuff! And thanks for bringing your question to Just Answer. http://bryantrv.com/docs2/docs/ccc5.pdf