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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
Most likely when it was put together one or more of the connections between the fuses and radio/control itself was not seated properly and worked its way loose.I have seen builds that had this occur before and had to trace the wires for any loose connections as well as damaged wires needing repaired or replaced.Being a new model this is covered under warranty and the dealer should be able to diagnose and repair this at no charge to you.
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