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Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose), RV Mechanic
Category: RV
Satisfied Customers: 43866
Experience:  16 years of experience
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I just purchased a Thor Axis motorhome. It is built on a

Customer Question

I just purchased a Thor Axis motorhome. It is built on a Ford E350 chassis. Literally days old but the CAB climate control stopped working. No blower, AC button wont light, all seem dead.
JA: Just to clarify, what are the exact lights you're talking about?
Customer: Must be asking about someone else's problem. See above, mine is the climate control.
JA: What year is your E350?
Customer: 2015
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I changed fuse #37 in the fuse box near the break pedal.
JA: Anything else you think the mechanic should know?
Customer: fuse looked good but I changed anyway to see if it would start working. Nope.
Submitted: 3 months ago.
Category: RV
Expert:  Chris (aka-Moose) replied 3 months ago.

Welcome, I'm Chris (aka Moose) I prefer working afternoon till just after midnight.

Are you hoping to diagnose and fix this yourself or wondering what may be to blame prior to taking in for warranty repairs?

Expert:  Chris (aka-Moose) replied 2 months ago.

Hello again Chris here,

  • I am contacting you because the post has not been closed out/completed.
  • It appears you were not pleased with my help.
  • If more assistance is needed, reply and let me know, also let me know what it is you're needing to be pleased.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I never know it.)
  • You have already paid the fees to get this question answered, and I do not want you to leave having paid for something that did not meet your wants/needs and myself not receiving a feedback selection from yourself.
  • Its possible this is a fuse but I need to know if you can do some diag.

Thanks Chris

Customer: replied 2 months ago.
I can do some diag. Sorry for the delay.
Customer: replied 2 months ago.
Can you help me?
Expert:  Chris (aka-Moose) replied 2 months ago.

Can I get the vin# ***** confirm I am looking at the right chassis diagrams. All to often with RVs customers confuse which chassis they actually have as well as the year due to chassis and RV build dates.