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Open up the roller all the way and on the end of the tube you will find the model and serial number. With that you can get any parts you need. Most awnings are installed by the dealer after they receive the motorhome so there is not going to be one "standard" that is used. If you need more help with this on the parts get back to me with that model number and I can supply some for you and approximate prices. All follow ups are included in our fee.