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Hi my name is Robert..
I doubt the two are tied together, it sounds like the room is out of adjustment and I would let a shop do any adjustments because you can actually make things worse if it is not adjusted properly. IF the room is not going in all the way on the bottom make sure nothing is blocking it from shutting all the way.
The jack issue is telling you there is an error for that jack. Click HERE and see troubleshooting sequence and see if you can get that to go out. Check your connections at that jack and the control box for the jacks, make sure nothing is loose or any rubbed wires etc.... Hope this helps some...... Robert
Hi... Was just checking in to see if my answer helped???? IF you have more questions or concerns please feel free to contact me....