How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randall Your Own Question
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 10336
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
21664427
Type Your RV Question Here...
Randall is online now
A new question is answered every 9 seconds

We have an old one. A 1990 Winnebago Chieftain 36RQ. We have

Customer Question

Hi, We have an old one. A 1990 Winnebago Chieftain 36RQ. We have never had an RV and we bought this one at an auction so our knowledge of RV's is limited. We are learning as we go. Anyway, a couple questions. Last summer, after we bought it, we got all the lights working, etc. We plugged the shoreline cable in and the lights and microwave and everything worked, we started the generator and everything worked but now when we plug the shoreline in nothing works. We had a microwave light for a bit but that's gone now too. With the generator running we have some lights but not all and no microwave. We have checked the 12v and the 110v circuits and cannot see anything wrong. In the manual it talks about the Converter Unit that is beneath the driver compartment floor riser. Do you think the converter unit could be bad? If so is the location of the converter unit under the big hump between the driver and passenger seats? Also, water....we finally got the water going but we are confused about one thing. on the stove hood there are several buttons including the water pump and HT1 and HT2. Are holding tanks 1 and 2 both freshwater tanks or is one for freshwater and the other for the used freshwater? We filled up holding tank 1 and holding tank 2 was empty but the next day we looked and holding tank 1 was empty and holding tank 2 was full. Any help would be greatly appreciated. Thanks, Sharon
Submitted: 5 months ago.
Category: RV
Expert:  Randall replied 5 months ago.

I would invest in the time for a good mobile tech to come over and show you these things and how they operate and how you KEEP them operating. IF you have never had an RV there are just a lot of things you need to know. Some mistakes in lack of proper maintenance can cost you a lot of money. For instance, on the fridge.........these work differently than the one in your home and have to be kept level and the back area clean. The flue has to be cleaned at least once a year and the gas pressure checked at the tank regulator. The batteries have to be checked on a regular basis for water levels and the cables kept clean. The converter may be bad, but that wouldn't keep the AC side from working. That is most likely a transfer switch issue. That is best checked by a technician. Ask the local RV parks who they recommend and that has a good reputation. They usually know one or more. Hope that proves helpful. We can do more in a phone chat if you like. All follow ups are included in our fee.

Expert:  Randall replied 5 months ago.

Just checking back in to see if you were able to resolve this or do you still need some additional input from me here?