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Hi my name is Robert...
Do you have a battery disconnect switch inside the door to isolate the interior power? IF so and you hit that switch do you hear a click away from the switch each time you press it?
The reason I am asking is if you have good voltage at the battery and have a disconnect switch the solenoid could be the problem, it may not be allowing the DC power to the RV. IF you can not hear the solenoid go to the battery and follow the cables to the solenoid, the solenoid will have two LARGE posts on it, one side should come from the battery and have voltage, if you do not have voltage on both sides get an insulated wire and jump the posts and see if your power comes on..... Let me know, follow ups are included.... Robert
Hi... I see you have not selected a rating, if you still need more help please let me know, I am around daily and respond when I can...