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gene
gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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We have a 2007 Keystone Everest 34' travel trailer, we just

Customer Question

we have a 2007 Keystone Everest 34' travel trailer, we just bought it. We turned the refrigerator on and all went well and we waited for it to get cold. The freezer compartment got cold but not enough to freeze tiny ice cubes. The bottom did not get cold. We found out about the metal piece that hooks onto the coils, or whatever you call them, and slid it to the top of the coils and waited. That made no difference. We do not have a manual for this refrigerator so it is hard to trouble shoot The Refrigerator is a Dometic Model # *****; Prod. #921-14 61-56 can you help us get the frige working?
Submitted: 10 months ago.
Category: RV
Expert:  Michael Reush replied 10 months ago.

hi, how long has the refer been running?

Expert:  Michael Reush replied 10 months ago.

first here is a copy of the service manual for your refer clickhere

Expert:  Michael Reush replied 10 months ago.

we need to determine if its a cooling unit issue or a control issue