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I don't think that comes up correctly. What is the actual model type and number of this unit? They may a number of variations here.
See that attached link and tell me which one you have. http://www.ecodirect.com/Xantrex-865-1045-4000W-230V-Inverter-Charger-p/xantrex-xw4024-230-50.htm
I looked in the manual for that fault # ***** don't see one. I can tell you the reason it won't clear is that the fault still exists and the cause needs to be remedied first. If you have the manual, what does it show for this fault number?
I can only find a manual for the SW series. This one has been discontinued so that may be part of the problem.