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Hi my name is Robert...
I am a RV tech and having being doing this site for several years.
What is the Year, Make and Model of the RV? What is the model of the Shurflo and what is the exact issue you are having with it, also very important how many water pump switches are on the RV? The more detailed info you can provide the better I can try and assist you, we can go back and forth as much as needed as well...... Robert