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Hi my name is Robert...
Going to need more info on this.. What is the Year, Make and Model of the RV? Who is the manufacturer of the jacks, it should say on the controls? What is the exact issue that you are having? The more info you can provide the better I can try and assist you... Robert
Not sure on this one, just because it is a 2016, click HERE and see if this looks like your controls, if so it will explain how to run them manually. If that is not your system let me know I will put your question back up for other experts.... Robert