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Either the spring or the spring holder is probably damaged. I think you can still get those parts and will check for you.
I am adding a link to the parts breakdown for that model. When I get to work tomorrow, I can call them and see what is available and how much. You might want to check for those on E-Bay as that is a good source most of the time. http://www.laurelhurstdistributors.com/parts/refrigerators/norcold_acdc_DE0041-EV0041.html
Just checking back to see if that information was helpful or do you still need some additional input from me on this issue?
That is because it isn't serviced as a separate part. The exploded view shows how the parts have to or can be purchased. Sorry if that wasn't clear. And you are welcome!
It is possible that they might be included and I can call my supplier today and find out..........