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Hi my name is Robert.....
What is the Year, Make and Model of the RV AND what is the make and model of the generator?
Please keep in mind I have no idea on what you have checked. I would start by going to the generator and make sure you do not have a breaker tripped, most generators will have 2 breakers, on some the side panel has to come off to get at the breakers, if the microwave works when plugged into shore-power then it sounds like the wiring is good inside, so it would be an issue with the generator or the wiring from the generator to the plug for the microwave. IF the breaker is not tripped then I would plug a polarity checker into the outlet and see if there is a wiring fault. Most places like Home Depot have them for a few dollars, if there is a wiring fault then I would be checking the cord from the generator to the breaker panel. IF you have no voltage at the outlet and the breaker is not tripped then it sounds like a generator issue IF you can not find the breakers on the generator please get me the model number.... Robert
I do not handle the money or payments. The way it works is you make a deposit and then get to talk to an expert, once you are satisfied you can rate the expert, that is how I get credit. You are allowed to follow up with me as much as needed. IF you are NOT satisfied I can put your question back up for other experts, you only rate when you are satisfied. IF it does not work the expert can request a refund for you. Click HERE for more questions on the billing side.... Robert