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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
My info is somewhat limited on your model here but I had seen no one else has responded and would like to see if I can help here.If at any time you feel that I cannot help with this please let me know.
This may be an issue with the wiring/cable from the satellite receiver itself to the control box.I have seen damaged cables before cause this here.I have also seen where the satellite receiver isn't pointed in the correct direction or itself is faulty (even if new as some can be faulty out of the package) and needs replaced.This will have to be checked into/tested further to pinpoint and repair the cause here.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.Thanks Pete.