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What is this on? Which slide? And do you know if they are all electric or hydraulic on the power mechanisms? Get back to me with this info and I can assist you further. All followups are included in our fee.
Do you know whose system this is? Lippert or Power Gear? Does it have a single ram and two gear tracks? IF SO, it probably broke a roll pin on one side of the tracking mechanism. Can you attach a photo or two to your post?