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Hi my name is Robert....
Are you having a specific issue? Getting any kinds of prints can be very difficult, we see these types of questions all the time. IF I had a print I would give it to you. I would try Jayco direct and see if they can help you out with prints. Click HERE for the contact information. IF they can not get you one there is another place I know you can try, it is a manual exchange, if the information is not available you make a posting to what you are after, I have had other owners in your situation come back to tell me it has helped. Click HERE for that. IF you are having a specific issue I might also have some input.... hope this helps some.... Robert