How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert Your Own Question
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 12157
Experience:  18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
3862310
Type Your RV Question Here...
Robert is online now
A new question is answered every 9 seconds

My step is out and will not retract, WHAT DO I CHECK?

Customer Question

my step is out and will not retract, WHAT DO I CHECK?
Submitted: 1 year ago.
Category: RV
Expert:  Robert replied 1 year ago.
Hi mt name is Robert...
What you can try and do is turn the ignition on and see if the step comes in, most all steps have a safety that will run them in when the ignition is turned ON.
IF that does not work I would check all your fuses in both the house and chassis fuse box.
IF you can not find a fuse and need to get the steps in to travel what you can do is go to the motor under the steps, dis-connect the wires and then jump DC power with battery, the steps should want to run in or out, if they do not move swap the jumper wires.
IF the step does not move bad motor, if the step moves I would next check the harness for the control box and see if power is going to it. If power is going to the control box it could be bad... Hope this helps... Robert