How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randall Your Own Question

Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 8283
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
Type Your RV Question Here...
Randall is online now
A new question is answered every 9 seconds

my itaska winnebago power steps have stoped working ,, it was

Customer Question

my itaska winnebago power steps have stoped working ,, it was slow the last time it was used but now it has no sound or clicking ,,the door switch and the pannel switch has no afect,,, got a fix to tell
Submitted: 1 year ago.
Category: RV
Expert:  Randall replied 1 year ago.

Hi: Thank you for coming to Just Answer with your question. My name is Randall and perhaps I can assist you with this issue.

When was the last time you checked the batteries? These need to be load tested and the cable connections cleaned at least once a year. Steps are very reliable and usually most of these problems are battery related. Check that out first and then get back to me if this persists and we can go from there. All follow ups are included in our fee. No limit as to time or number of responses needed here. If you need to get back to me please include the make and model of your steps.

Customer: replied 1 year ago.


just took the plug apart from the motor and scraped what i could off and put back to gether..it works but still is slow like the motor is going out.......so what is the prob ??????????????????

Expert:  Randall replied 1 year ago.
It can be any number of things. Has this step had any lubrication on the pivot points lately? Is it bent slightly and binding? I would take a DC voltage reading AT the motor and be sure that isn't the problem. If you do need a new on this will take an upgrade kit as the OEM motor is NLA now. Most dealers stock this. Do those tests first and see what you find and report back to me. All follow ups are included in our fee.
Expert:  Randall replied 1 year ago.
Just a short follow up here to see if some lubrication was helpful on this issue? And were you able to have the batteries load tested? Please get back to me if you need more on this as all follow ups are included in our fee.

Please don't forget to rate this response when I have fully addressed all your concerns related to this issue. I don't get paid for my time otherwise. Thanks!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
< Last | Next >
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
  • Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time. Jack USA
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
 
 
 

Meet The Experts:

 
 
 
  • gene

    RV Mechanic

    Satisfied Customers:

    1100
    28 yrs exp in the industry
< Last | Next >
  • http://ww2.justanswer.com/uploads/barcoded06/2009-06-08_030842_gene.jpg gene's Avatar

    gene

    RV Mechanic

    Satisfied Customers:

    1100
    28 yrs exp in the industry
  • http://ww2.justanswer.com/uploads/unclebobsuncle/2009-02-19_010056_jaubu.jpg Nick's Avatar

    Nick

    RVIA Certification

    Satisfied Customers:

    655
    5 years RV repair and reconstruction, Fleetwood RV Training course completion.
  • http://ww2.justanswer.com/uploads/PR/PrimoTenora/2012-7-31_03315_Disneycool.64x64.JPG Steve F.'s Avatar

    Steve F.

    RVIA Certification

    Satisfied Customers:

    441
    Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant
  • http://ww2.justanswer.com/uploads/rjgibbons408/2009-08-15_002559_scan001001.jpg Randall's Avatar

    Randall

    RVIA Certification

    Satisfied Customers:

    8162
    RVDA/RVIA Master Certified Technician with many years experience.
  • http://ww2.justanswer.com/uploads/gmplus72/2008-12-9_2615_just_answer.jpg Robert's Avatar

    Robert

    RV Mechanic

    Satisfied Customers:

    5678
    10 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
  • http://ww2.justanswer.com/uploads/Guest/2008-01-30_172341_image0.jpg RIP ROBERT's Avatar

    RIP ROBERT

    R.V. TECH & MECHANIC

    Satisfied Customers:

    401
    35 plus years HANDS ON WORK TROUBLE SHOOTING & REPAIRS
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    RV Mechanic

    Satisfied Customers:

    263
    16 years of experience