Normally the water heater will be hardwired in from the breaker box inside. IF I was troubleshooting this I would first look for a GFI. Since half the plug ins work you are getting some AC voltage. A GFI will cut power to sections of the RV... Normally they are located in the galley or kitchen but can be anywhere including the outside of the RV. I would look one more time to see if one is tripped. (these are like what you find in a house on certain outlets)
I would also cycle all the breakers in the main breaker panel, sometimes they can look OK but be tripped. Next I would find the inverter and make sure no breakers are tripped on that, normally an inverter will have 2 breakers on it and be located in one of the outside compartments. I would also try and reset the inverter by shutting it down and then re-starting it.
I do not think troubleshooting the water heater had anything to do with this, especially if it was not plugged in like they claim.
The brain they are talking about could be some type of load shed that shuts down circuits when there is an overload. I would see if when the water heater is disconnected if the problem goes away, if so then the heating element for the electric side of the water heater is shorted out.
A breaker in the main panel could also be bad and I would thing the shop would check to see if that was getting voltage.
I would also check the polarity at each outlet, the shop should have done this also, it will tell you if a wiring issue exists, such as a ground, short etc... The checker plugs into the outlets.......
Hope this helps some if you have more questions please feel free to contact me.....
The RV Center told me to shut the inverter off inside the motorhome and outside. Is this supposed to stay off all the time unless I am on a road trip and not able to plug in to electricity?
IF you have a remote panel inside then you can shut off the inverter when you are plugged, then turn it on when you are dry camping, traveling etc... The inverter will take the DC voltage and make AC voltage, when dry camping it is important to have the batteries charged as it uses DC voltage... Hope that makes sense...
The shop is saying that the inverter is not working correctly. They managed to do something where all the power turns on except for the breaker where the microwave oven is. They gave me an extension cord to plug it into another outlet. They said when they plug the microwave in where it is supposed to it blows a breaker at the inverter. They are calling the manufacturer to see if we can order parts or if I have to pay for a new inverter.
NOW - I drove it back down to where my husband works and there is no hot water again. We hear the hot water heater kick on, you can feel the hot water heater get hot but absolutely no hot water is going to any of the sinks. They are saying that there is a valve under the bathroom sink in the bedroom. My husband turned that valve last night and it didn't cause anything different. We get water out of both hot and cold but just NOT hot water. Any ideas? Because I live in Fairbanks Alaska I have limited shops to go to and I am so frustrated.
It is an Atwood Mobile Products. The model #GC10A-43
If there are parts for us to replace can I get the part numbers?
That style does not have the mixing valve but should have the check valve below is a picture of what it may look like. Most RV parts stores should carry it, they can also be plastic.... It will screw directly into the tank.