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Renault Laguna: I have a renault laguna 2.2 dci 04 Model. I

Answered by:Mike
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Customer Question

I have a renault laguna 2.2 dci 04 Model.

The oil was indicating as low ie only one square on the dashboard. The car was due a service so I took it to an independent garage. They said they did an oil change yet the oil indicator on the dashboard is still low. Same level as before.

I questioned whether they'd done an oil change as the level was the same. I also asked why they'd returned the car with low oil. They took the car back in and have informed me that there is a known fault with Renault Laguna's where the dashboard shows a low oil level and the level on the dipstick is fine.

I;m not sure I trust this diagnosis. Previous years I have taken to renault for a service and the oil is getting low and when I get the car back the level is back to normal.

Can you advise if this is a known fault and whether I should trust the dipstick or the dashboard reading.

Can you advise Regards Stuart

Country: United Kingdom
Make: Renault
Model: Laguna
Year: 2002
Engine: DCI 2.2

Submitted: 287 days and 4 hours ago.

Category: Renault

Value: £22

Status: CLOSED

Expert: Mike replied286 days and 9 hours ago.

Hello and Welcome to justanswer..

Can you please give me both the full reg number and VIN ( long number on the screen or plate inside door ) ...so that I can help you accurately with your concern...

You have it listed as an 02 and an 04...

Too, did the garage say what exact amount ( litres ) they actually put in?

Please type your reply here... When I receive it, I will get back to you asap thereafter -

Kind Rgds, MIKE.........................................

Customer replied286 days and 7 hours ago.

The full reg is RX04 JTY. It is definitely 04 I bought it from new.

The VIN is not visible - it used to be in the a little window at the foot of the windscreen. I had the windscreen replaced a year or so ago - could it have moved?

I did find this number in the log book VF1BGTF0630039985

The garage did not say how many litres they put in.

Thanks

Stuart

Accepted Answer

Expert: Mike replied286 days and 6 hours ago.

Hello again Stuart,

Thats fine thank you -and thats the VIN yes.. I have your vehicle now - a Blue Laguna.

Actually Stuart yes, this is a known issue with these -and some others...but the sensor is usually the culprit and needs to be renewed.

You need to ensure that the garage put the correct amount of oil in to be sure its safe - ie, no risk of being really low / etc...

The correct amount of oil for this engine is 5.7 if it has a Dpf system ( diesel particulate filter ) or 5.4 if not. ( if you are unsure, you need to ask them what they have done)

But at least for now , until you get a new sensor fitted, that is the best way forward for you...

I sincerely XXXXX XXXXX above all helps you and helps with the understanding of the problem you have -and what needs to be done to cure this ...

Please feel free to get back to me if you need / wish to discuss this more ..( I will always get back to you as soon as I receive any reply you may send .. To reply to me, use the "reply to expert" tab or link... . Meantime, please do rate the answer I have given for you with the OK service or higher... for which I thank you in advance... as thats how Im credited for helping you ..

Again - feel free to get back to me at any time ...even if you need more help as time goes on - clicking the rating as above does not close you out.. Thank you again...

Kind regards, MIKE.

~~~ Please note you are rating my help / my answer --- not the "system" ..which can sometimes have delays / problems etc.. Thank You kindly..

Expert Type	ASE Certified Technician
Category:	Renault
Pos. Feedback:	98.4 %
Accepts:	522
Answered:	8/4/2012

Experience: 34 years of vehicle repair / diagnostics

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Customer replied286 days and 6 hours ago.

Thanks

So until I have the money to get the sensor replaced I guess the safest way to measure the oil is using the dipstick and as long as this is fine there is no danger. The garage is adament they have put the correct amount in and said that the dipstick is the most reliable way to monitor the oil level, I have checked this myself and it is showing as between 1/2 and 3/4 on the dipstick guage.

I'm slightly nervous as I am going to France next week - driving - and I just want to be sure its fine. If you confirm that the dipstick reading is most reliable it would confirm what the garage have said and I would feel comfortable taking the car to France

Thanks

Stuart

Expert: Mike replied286 days and 3 hours ago.

Hello again Stuart..

Thank you for your reply..

In that case yes and in fact, I always advocate to have the oil level between the low and max on turbo diesels. This is so because when oil gets hot it tends to rise.. if the oil has been over filled, even slightly, when hot the turbo can suck and pick up the oil from the sump causing the engine to wildly run away with itself as it power away fed with the oil - running on the oil -and you can switch off -because the engine management system loses control then. This is actually a common problem with the Renault range of engines among others. So yes do that ..and again I would always suggest have it as stated above - its safe there.

You will be fine going to France with all that you have told me yes.

I hope that all helps & puts your mind at rest...

Best Rgds., MIKE..

.. You know where I am if you ever need anything - Please dont forget to click the Ok service or higher for me rating now, as thats how Im credited for helping you - Thank you in advance for that..

... KInd Rgds, MIKE.

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