How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, ASE Certified Technician
Category: Renault
Satisfied Customers: 38735
Experience:  34 years of vehicle repair / diagnostics
9261905
Type Your Renault Question Here...
Mike is online now
A new question is answered every 9 seconds

Renault: unlock..alarm went..doors wont open

Resolved Question:

Renault megane 2002. Went to unlock and alarm went off and doors won't open. Help!
Submitted: 2 years ago.
Category: Renault
Expert:  Mike replied 2 years ago.
Hello and Welcome to justanswer..

This can happen when the cars main battery is low -

You need to use the emergency key access to get into the car - and then you can open the bonnet to check / deal with the battery - replace it or whatever it needs..

To use the emergency key access - slide the metal key out of the key card ( or wherever you have it )..

Go to the passenger side door - on the handle, where other type cars would have a lock barrel - your handle is all one colour .. On the end of the handle, this is actually plastic - a plastic cover - look under neath it and you will see a very small cut out. Use a blade to prise the cover off - which reveals the emergency lock to use your key to open the car and get in in it.

Again once you are in , you can then deal with the battery issue - Use jump leads or otherwise test the battery.

The alarm will go off even if the battery is low ... so do that as above.

If it proves not to be the battery causing the problem, then on this model you wil likely need garage help - but try that first as it is a common issue on this model.

Im very pleased to have helped you -

Please click the Accept button for me now - Thank You ...and if you do need / wish to get back to me after - you can do so just by coming back to this post and use the Reply button - your reply will then come straight back to me .. and Im always happy to help further....

.Kind Rgds to you - MIKE.
Mike, ASE Certified Technician
Category: Renault
Satisfied Customers: 38735
Experience: 34 years of vehicle repair / diagnostics
Mike and other Renault Specialists are ready to help you
Customer: replied 2 years ago.
It does not have a key - it is a card lock so that does not work
Expert:  Mike replied 2 years ago.
Hello again -
thank you for your reply.

The key card is for the ignition yes - and has buttons to open the doors.

I mentioned above, to remove the metal part ( which is the manual override key / emergency access key ) from the key card..

Look closely at the key card - on the end of it where it bulges...you pull there - and that pulls the metal emergency access key out..

Then follow the rest as above.

Rgds - MIKE...

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • I. Silva

    Technician

    Satisfied Customers:

    25
    30 yrs. experience in all makes and models.
< Last | Next >
  • http://ww2.justanswer.com/uploads/CO/conquest.tsi/2012-2-13_19143_Woodbridge2012020900096.64x64.jpg I. Silva's Avatar

    I. Silva

    Technician

    Satisfied Customers:

    25
    30 yrs. experience in all makes and models.
  • http://ww2.justanswer.com/uploads/NA/nabilc/2011-1-24_205715_jap500.64x64.jpg Billy's Avatar

    Billy

    Trainer/Master tech.

    Satisfied Customers:

    23
    Trainer 8+ years, master tech. 10+ years, SAE member
  • http://ww2.justanswer.com/uploads/GazzaR1964/2009-06-03_115816_meingarden.jpg GazzaR1964's Avatar

    GazzaR1964

    Auto Mechanic

    Satisfied Customers:

    18
    I have been a self employed mechanic and MOT tester for almost 30 years.
  • /img/opt/shirt.png rickyrenault's Avatar

    rickyrenault

    Renault Technical Expert

    Satisfied Customers:

    59
    I have worked at Renault cars for ten years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    895
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1597
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness