Hello in the U and thank you for your question, I am happy to help. I am Marriage and Family Therapist in the US and have been working with couples, married and unmarried, for 20 years. The communication problem you describe is actually quite common with couples and I have an excellent tool that can help. I will paste it in at the end of my response. I would ask her to come over tonight for a nice dinner (a great idea!) and tell her that you have consulted with an online therapist and found a communication tool that you believe will help your relationship greatly which you want to share with her. Knowing you have sought professional help will tell her that you are taking her complaint of not listening to her seriously. Then I would share the model with her over dinner and ask that she give it a try with you for a week and see if things get better before she moves out. Here is the Assertiveness Communication Model: (;Let me know of you have questions. If not, I wish you all the best, Eleanor)
In adulthood, when we disagree with someone close to us,we usually respond in one of two ways, we get aggressive or we withdraw. We learned to do this in our childhoods whenthere was conflict in our home, with our parents or primary caregivers. We either joined in the fight or we withdrewto our room or left the house. This ishow we survived. So we unconsciouslybring one of these automatic responses into conflict in our adultrelationships. Neither of these approachesresolves conflict or promotes intimacy with our loved ones.
There is a better way, Assertive Communication. The Model has three simple steps:
STEP 1) Tell the other person that you understand how they feel, where they are coming from. (This functions as a timeout for us and connects us with our loved one.) Example: I understand that you are feeling very angry with me and hurt because I forgotour anniversary.
STEP 2) Tell theother person how you feel, where you are coming from.
Example: I am feeling very angry at myself and very guilty; it hurts me to see you hurt like this.
STEP 3) Ask for what you want or need to happen. (*Withoutthe expectation that you will get it!)
Example: I hope you will let me make it up to you. Let's plan a romantic evening out for one night this weekend.
*The model works because it honors each person's feelings and allows us to ask for what we want/need. If we try to use it to manipulate the other person, it will backfire.
Remember that the basic emotions are: ANGER, FEAR, HURT,SAD AND HAPPY.
Try to use these in the first 2 steps.
Assertive Communication opens the door to true emotional intimacy. It is also the healthy way to say NO, something many of us often find difficult. The Model can be used successfully in employment settings, with friends and extended family, with our children and even with strangers in public.