You're probably having trouble figuring out the system for asking questions. Feel free to look up the customer service number and get them to walk you thru what you need to understand. We'll still be waiting when you're able to read what we're giving you back. But this version doesn't have your main question(s) on it. Check by phone also, since you have probably not lost your previous deposit, and you might get it wiped out by posting a new deposit this time.