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Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 10654
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My Wi Fi went off, I cut it back on, now my Roku is stuck in

Customer Question

My Wi Fi went off, I cut it back on, now my Roku is stuck in the language selection. English is highlighted but there is no button on my Roku remote that will allow me to accept English
JA: What Roku model do you have?
Customer: Roku 2 X S
JA: What have you tried so far with your Roku media player?
Customer: Unplugging everything and re plugging everything and the same thing happens. The setup screen appears and it's stuck on selecting the language. English is highlighted, but the remote doesn't alter the screen no matter which button I push. I have installed new batteries in the remote.
JA: Anything else you want the video expert to know before I connect you?
Customer: no no
Submitted: 11 days ago.
Category: Recorders and Players
Expert:  Shahid replied 11 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 11 days ago.

It seems your Roku remote needs to pair with Roku device.

Please remove battery cover of Roku remote and find pair button there, while Roku device power is ON, push pair button on Roku remote for 3 seconds, wait 5 seconds and check the remote function on Roku device.

Does Roku remote work now?

Please reply back with the result.

Expert:  Shahid replied 11 days ago.

Do you need any further assistance with this question?

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