How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 35380
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Recorders and Players Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a Panasonic DMR-ES46V DVD Recorder. Some buttons on

Customer Question

Hello, I have a Panasonic DMR-ES46V DVD Recorder. Some buttons on the remote are not working, like the power off and on and a couple of others. The batteries are fine. It seems like the remote may be worn out, I do not know. I would like to know if it is reapairable for less than a new one would cost or could be refurbished.
JA: What's the make/model of your device? How old is it?
Customer: Manufactured first, in 2006, mine in 2008.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have only checked the batteries. I just tried a univeral remote that I put Panasonic codes into that works with the most basic features, on and off, etc.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No, just if it is repairable as a new one is very expensive.
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Richard replied 1 month ago.

Hi there and welcome

First we can check if it works. Point the end at your smartphone and open the camera app on your phone.

Press the buttons on the remote that you believe are not working, and you will see via the camera if they light up (as the camera can see infrared light).

Let me know if the buttons show to be working please.

Related Recorders and Players Questions