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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 708
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Roku 3 remote not connecting. Replaced batteries, unplugged

Customer Question

Roku 3 remote not connecting. Replaced batteries, unplugged Roku not connecting.
JA: What's the make/model number of your device? How old is it?
Customer: A year old need to find model#. Roku 3
JA: How long has this been an issue? What happened right before this popped up?
Customer: started earlier tonight. Didnt have on since this morning. Responded to e-mail about adding Vudu channel, but think I may already have had it. Went to watch no remote responce.
JA: Anything else you want the video expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 4 months ago.

Hi welcome to just answer

Have you tried to pair the device with your Roku?

The pairing button is located near batteries. You have to press it for 30 seconds to see if the remote will pair. Try this and let me know the results.

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