How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 708
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

I went to recharge my sansa clip mp3 player and it deleted

Customer Question

I went to recharge my sansa clip mp3 player and it deleted all my music.
JA: What's the make/model of your device? How old is it?
Customer: version v01.02.17a 2009
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just a couple of days. wanted to add some additional music. not very familiar with many troubleshooting checks except disconnecting and replugging into pc. do you have any suggestions?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: nope
Submitted: 4 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 4 months ago.

Hi welcome to just answer

What is the exact model of the Player?

When was the last time you performed backup and software update?

Related Recorders and Players Questions