Hi. I'm Steve and I will be assisting you today. I've been here since 2005.
*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.
Ok, let's see what we can do here.
What device do you use to receive Netflix? A Roku? A Fire Stick? Your laptop? A Kindle?Let me know so that we can continue.Steve