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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 687
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV has a blank screen when I go to Direct TV pay for

Customer Question

My TV has a blank screen when I go to Direct TV pay for view. How do I adjust the settings
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Sorry I had to go look. VISIO Full HD @1/2 years old Model E390VL
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: What do I do now?
JA: How long has this been an issue? What happened right before this popped up?
Customer: About a week. I have two TV's. The master in the TV room the second (VIZIO) in the Bedroom.
JA: Anything else you want the video expert to know before I connect you?
Customer: The matter TV in the TV Room works fine. The bedroom TV workes great excepts when I try to watch Direct TV.
Submitted: 22 days ago.
Category: Recorders and Players
Expert:  Nathan replied 22 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 22 days ago.

So the bedroom tv does not work on ANY directv channels, or is the problem only the on demand shows?