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electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 602
Experience:  Worked on these instruments for over 15 years.
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We are having trouble getting on to netflex the light on the

Customer Question

Hi we are having trouble getting on to netflex the light on the Roku is blinking
JA: What's the make/model number of your device? How old is it?
Customer: 2 years old model # is 2720x
JA: How long has this been an issue? What happened right before this popped up?
Customer: today or maybe yesterday we moved the furniture and the wireless became unplugged so I tried to reset it and we get internet on pcs but not netflex programs
JA: Anything else you want the video expert to know before I connect you?
Customer: no we are old and have no idea what we are doing
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  electronicsguy replied 1 month ago.
Hi welcome to just answer
When was the last time the roku worked?
Have you tried to reset it by disconnecting the power off the wall wait for 30 seconds and then try it again.
Who is your internet service provider?
How far is your roku from wifi router?