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electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 629
Experience:  Worked on these instruments for over 15 years.
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I have a brand new sony sr510h dvd player that wil lnto paly

Customer Question

I have a brand new sony sr510h dvd player that wil lnto paly any dvd's getting the error that it cannot read the disk have chacked the cables tried multiple commercial dvd's that p[lay on other players set the language code manually
JA: What's the make/model number of your device? How old is it?
Customer: brand new out of th ebox the box sony dvp0sr510h
JA: How long has this been an issue? What happened right before this popped up?
Customer: dvp-SR510H
JA: Anything else you want the video expert to know before I connect you?
Customer: it has never played any dvd's
Submitted: 6 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 6 months ago.

Hi welcome to just answer.

How many dvds have you tried. Can you listen closely to determine whether the disk is spinning

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