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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 701
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Roku problems keeps saying unexpected error has occurred try

Customer Question

roku problems keeps saying unexpected error has occurred try again
JA: What's the make/model number of your device? How old is it?
Customer: model 2710 X - probably 2-3 years old
JA: How long has this been an issue? What happened right before this popped up?
Customer: many months. i retry every so often and same result
JA: Anything else you want the video expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Recorders and Players
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 4 months ago.

Are you able to access the roku settings menus at all?

Do you get the error only when trying to access certain apps?