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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cant log in, roku express 3700r, bought it a week ago. cant

Customer Question

cant log in
JA: What's the make/model number of your device? How old is it?
Customer: roku express 3700r
JA: How long has this been an issue? What happened right before this popped up?
Customer: bought it a week ago. cant get it going yet
JA: Anything else you want the video expert to know before I connect you?
Customer: wont accept my email password
Submitted: 17 days ago.
Category: Recorders and Players
Expert:  Shahid replied 17 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 17 days ago.

- Have you tried to disconnect power of Roku device for 5 minutes to reset, reconnect power and check?

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