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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 15775
Experience:  Over 16 years experience installing and repairing electronics.
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I got a TiVo and it wont configuring I restart it a number

Customer Question

I got a TiVo and it wont configuring I restart it a number of times
JA: What's the make/model of your device? How old is it?
Customer: model no is TCD663320
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for 4 days I restart it a number of times and same
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Recorders and Players
Customer: replied 25 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 25 days ago.
is the TiVo update website offline
Expert:  Pete replied 24 days ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 24 days ago.

The TiVo website is online.

Approximately how old is your TiVo?

Have you followed the installation guide?