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Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 22102
Experience:  Electronics technician for install, troubleshooting, and repairs.
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I am getting a disc error "Playback feature may not be

Customer Question

i am getting a disc error "Playback feature may not be available on this disc". The dvd i am inserting is Sony DVD+R 120 min 4.7 GB/Go
JA: What's the make/model number of your device? How old is it?
Customer: Funai ZV427FX4
JA: How long has this been an issue? What happened right before this popped up?
Customer: JUST UNBOXED THE FUNAI AND OPENED NEW BOX OF DVD'S
JA: Anything else you want the video expert to know before I connect you?
Customer: NO
Submitted: 3 months ago.
Category: Recorders and Players
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Customer: replied 3 months ago.
What's the reply?
Expert:  Nathan replied 3 months ago.

Please give me a moment to send an answer.

Expert:  Nathan replied 3 months ago.

Unfortunately you have the wrong discs there. While it may be able to play back other formats, for recording you really need the dvd minus format for this, not dvd plus. These are the proper discs for your unit: http://amzn.to/2eGwvhV

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan