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Ask Louie Your Own Question

Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My remote keeps blinking but does not change anything on the

Customer Question

My remote keeps blinking but does not change anything on the TV all thats on the TV is the work ROKU moving around
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: A samsung about 5 years old but the roku worked fine yesterday
JA: How long has this been an issue? What happened right before this popped up?
Customer: it just started today when I tried to use it.
JA: Anything else you want the video expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Mike G. replied 1 month ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Do the buttons on the tv work? like volume or menu...

-Do the buttons on the original Samsung tv remote work? like volume or menu...

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