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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My fire stick remote stoped working i changed the battery

Customer Question

my fire stick remote stoped working i changed the battery and still nothing i just brought it today
JA: What's the make/model of your device? How old is it?
Customer: fire tv stick with alexa remote
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just brought it today, it worked for about 1/2 hour
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Recorders and Players
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Hello Curtis,

Can you tell me the make/model of the tv?
Are you still seeing the amazon logo, home page, apps, etc on the tv screen currently?