Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Are you not seeing a code on the tv screen? Or are you needing help with registering it?
It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.