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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Roku responds by flashing 2 lights below A buttons, and

Customer Question

My Roku responds by flashing 2 green lights below A B buttons, and the TV screen doesn't respond at all I changed the batteries, didn't help.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: sharp, about 3-4 years old, the word Roku is going across the screen
JA: How long has this been an issue? What happened right before this popped up?
Customer: It isn't a TV. Issue, the Roku device isn't connecting with Roku box
JA: Anything else you want the video expert to know before I connect you?
Customer: One of the batteries leaked; last time I used the device was about 1 month ago
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

- What is written on Roku box, Roku-2 or Roku-3?

- Does the light flash on Roku remote?

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