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Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 19573
Experience:  Electronics technician for install, troubleshooting, and repairs.
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I have a ivc ux-c7 that was working and now cds will not

Customer Question

I have a ivc ux-c7 that was working and now cds will not play?
JA: What's the make/model of your device? How old is it?
Customer: jvc ux-c7 about 10 yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: overnight
JA: Anything else you want the electronics expert to know before I connect you?
Customer: It was working just fine and now disks do not seem to turn
Submitted: 7 days ago.
Category: Recorders and Players
Expert:  Nathan replied 7 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 days ago.

This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).

If this doesn't help, you can try a specialty cleaning disc (Allsop 23321 Ultra Pro Carbon-Edge DVD and CD-Drive Cleaner) which has little brushes that clean the lens more thoroughly.

If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.

Let me know the results, and I'll advise further, if needed.