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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 701
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I can not get connected with roku, iput in the password for

Customer Question

i can not get connected with roku, iput in the password ***** my netgear and does not connect. can I talk to someone who can help me?
JA: What's the make/model number of your device? How old is it?
Customer: my roku or me getgear?
JA: How long has this been an issue? What happened right before this popped up?
Customer: I switched internet provider today and I can not get onto roku, i called my internet server and they can not hlep me.
JA: Anything else you want the video expert to know before I connect you?
Customer: i just use roku to watch netflix.
Submitted: 5 months ago.
Category: Recorders and Players
Expert:  Viet - Technician replied 5 months ago.

Hi,

I'm sorry about the issue. What's the model of your Netgear device?

What's the error or message after putting in your netgear password?

Do you also have a windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Technician replied 5 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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