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electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 578
Experience:  Worked on these instruments for over 15 years.
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My RCA Opal M4204 A, when I power it up it stays in the

Customer Question

my RCA Opal M4204 A, when I power it up it stays in the initializing mode and won't open up, turn it off then on again and same results, while attached to computer I can access the files that are on the Opal
JA: What's the make/model of your device? How old is it?
Customer: RCA Opal M4204 A, not sure of age
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it's been like this for about a month, haven't done anything yet
JA: Anything else you want the electronics expert to know before I connect you?
Customer: nope
Submitted: 10 days ago.
Category: Recorders and Players
Expert:  electronicsguy replied 9 days ago.


Welcome to just answer.

Have you tried to reset the system to factory default?

Please backup all your files and then try to reset the system by pressing and holding power button and menu together for 10-15 secondso.

Let me know the results.

Customer: replied 9 days ago.
the power and menu button is the same button
Expert:  electronicsguy replied 9 days ago.
Ok press it and hold it down
Customer: replied 9 days ago.
Have done that several times, Hold it down for 20 - 30 seconds, all it does is turn it off
Expert:  electronicsguy replied 8 days ago.

Have you tried to update the firmware?

Customer: replied 7 days ago.
No I haven't tried that, but will
Where do I find the firm ware
Expert:  electronicsguy replied 7 days ago.

Here is a link to site to download firmware